It is our goal at Peak Fitness to provide the best facilities and services to our members and guests. We understand that circumstances arise when a member or guest may not be able to utilize our facilities and/or services. Refunds will be handled on a case-by-case basis with the ultimate goal of satisfying our members and guests. In most cases, a full refund within three days of purchase will be issued. It is our goal to build long-term relationships with our members, therefore we strive to treat our members and guests in a fair and reasonable way. For questions regarding refunds, please contact us through our website at www.peakfitnessusa.com.